Agile BI, a story from the dirt road

So much has been written about agility in software development that I was really wondering what I could add that brings a little value or clarity about the process and its application to Business Intelligence and Data Science. Here is a little story …

The Story

As a TV host, I want to ride a motorcycle from Yellowknife to Punta Arenas so that I can film a documentary.

The Vision

I am thinking a Harley-Davidson, with all the bells and whistles.

Agile development is not like this:

pic2

In this mode, your first day on the road will be when the last bolt is tighten on the last day of the building process. You better not have change your mind and still want a Harley … even if you discovered that you will most likely ride on dirt roads and across mountains.

Agile development is like this:

pic3

Agile is not about working faster. It is about frequently delivering small usable software increments that gives the business more opportunities to provide feedback and adjust priorities.

With short iterations …

  • You can start travelling sooner
  • You may end with a different motorcycle matching your real needs
  • You may choose to stop the project at the scooter or the dirt bike
  • You can find issues early, when investment is at a minimum (are the roads open?, is fuel available?, where can I find spare parts?)

Always aim for increasing users’ happiness

In the end, Business Intelligence is about having your end-users feel happy and empowered to have a solution at their fingertips that helps them answering the questions they have. In Data Science, it is about making other applications add value to the business by behaving dynamically. This can take many forms like a web page recommendation, an adaptive call center script, or something l ike a scoring algorithm to determine which customers to make an offer to.

But how do you get there? It’s a long drive from Yellowknife to Punta Arenas… How to avoid the Big Bang approach and the familiar paralysis and waste that it creates?

First of all: start small. Identify the most valuable little piece of software you can build, and then do it. Practice dirty data modeling, get involved and focus on this small but valuable little piece of software that you want to build. Following agile practices, you want this first software iteration to stand by itself, to be executable and to do something for the business (like this kick scooter). Using the first iteration to build the backend of a Harley-Davidson will not bring much value in the short term, because it just can’t run and generates zero useful feedback.

The principle of starting small and building fully executable little increments of software is based on the idea that no amount of meetings, documents, or contracts, can replace having users driving the software, and providing real feedback. Software delivery surprises are an unavoidable fact so delivering working software in small increments lets your users provide very early feedback that is usually easy to integrate in the next increment … while it is still cheap to do so.

It’s all talk until the code runsWard Cunningham

By riding the kick scooter end-users get a better idea of what they are looking for in a bicycle (maybe having a way to brake, and something to sit on would be nice). Looking through the window at the first workstation of a Harley-Davidson plant will not tell you much about your real needs, and certainly offers nothing in the way of experiencing the ride.

There is also something for the data engineer

On the technical side, there is also a lot of value in knowing very early where your architecture is great, and where it is not quite right. By delivering the first few small increments all the way to the end-users, you are forced to go through all your data layers, servers and tools. You will learn what works well and what doesn’t work so well, and you will be able to adjust or create some proof-of-concepts while it is still cheap to do so. You might also prove that some of your ideas are really smart. We often build the first few increments as an open acknowledgement of doing prototyping, and we let the architecture emerge through the results of our development. As Brooks wrote, some 40 years ago: build one to throw it away. It is still true today but it is a little different. What we deliver today is a small increment of software and if we have to throw it away we are only wasting a small amount of time and energy. We are not wasting our investments in the previously delivered increments. Also, the more increments you deliver the more you learn and you are less likely to throw away the next increment you build.

Another side effect of using small development increments is that it opens the door to discovering your foundational needs. You may discover that using those 3 fact tables and 7 dimensions gives you 95% of the value you can expect from your solution. You can now make a well-informed decision about investing time and money to go after this last 5% value. Is it really worth it? Or should we focus on another business area instead? In a lean software development context, it eliminates waste in development and maintenance of low value deliverables. Just like Ian Rogers in My Road is Your Road you might even discover that a dirt bike is really more suitable than a Harley-Davidson to ride through the forests and mountains…

pic4

Written on December 6, 2016